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Cosy homes just got simpler: Say hello to the GeniaAir

Introducing our new Glow-worm GeniaAir heat pump. A simpler way to heat your home, no matter the weather.

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How can we help?

If you need to replace or repair your boiler, here are your options.

Boiler Replacement

If you need to replace your existing Glow-worm boiler, here’s everything you need to know

Boiler Repair

Everything you need to get your boiler back up and running as quickly as possible.

Boiler Service and Support

Make sure your boiler is fully serviced and covered by our guarantee by picking from the following options.

Get in touch

Choose the most convenient option to let us know how we can help.

How can we help?

If you need to replace or repair your boiler, here are your options.

Boiler Replacement

If you need to replace your existing Glow-worm boiler, here’s everything you need to know

Boiler Repair

Everything you need to get your boiler back up and running as quickly as possible.

Boiler Service and Support

Make sure your boiler is fully serviced and covered by our guarantee by picking from the following options.

Get in touch

Choose the most convenient option to let us know how we can help.

Boiler Replacement

If you need to replace your existing Glow-worm boiler, here’s everything you need to know.

Replacing your Boiler

Here is all you need to know about replacing your boiler

Find an installer

See the Glow-worm installers in your local area.

Boiler Repair

Everything you need to get your boiler back up and running as quickly as possible.

Get a boiler repair

See our repair options

Knowledge Base

Learn more about using your Glow-worm product

Find an installer

Speak to your local Glow-worm installer about direct replacement

Find your Glow-worm product manual

Download your Glow-worm product manual

Boiler Service and Support

Make sure your boiler is fully serviced and covered by our guarantee by picking from the following options.

Book a Boiler Service

Book your annual service here

Your Glow-worm Guarantee

All the information you need to make sure you’re covered

Contact us

Get in touch so we can help

Get in touch

Choose the most convenient option to let us know how we can help

Find an installer

See the Glow-worm installers in your local area

Contact us

Need advice? Get in touch here.

It's time to book your summer service!

Is your boiler ready for winter? Now’s the time to take a look! A summer service makes sure that your boiler’s in check and running smoothly, so you’re ready to enjoy a cosy home and stress-free heating when the cooler months kick in. Find out everything you need to know about booking your summer service and getting your boiler winter-ready below.

Book a service

If you’re boiler is in good working order, you can book a service by clicking here.

Replacing your boiler

Read more

Book your summer service on myGlow-worm Web

myGlow-worm Web is our free online service portal which gives you control over your boiler’s guarantee, repair and service information. The portal allows you to book and manage your boiler repair appointments online, book your annual service, and register your boiler's guarantee.

Glow-worm - a brand you can rely on.

Decades of experience

A whole network by your side

Quality meets reliability

Made in Britain

Decades of experience

Glow-worm has been building reliable, highly efficient boilers and controls for over 90 years, providing families across Britain with the warmth and hot water they need - when they need it.

Originally founded as The Glow-worm Boiler and Fireplace Co Ltd, we first started producing boilers in 1934 at the Derwent Foundry in Derbyshire, utilising the strong currents of the River Derwent to drive the manufacturing plant.

In 1966, we built an additional assembly facility in Belper to support the introduction and increased demand for domestic gas central heating boilers. We continue to remain close to our Derbyshire roots, with the Belper facility becoming home to Glow-worm's head office and manufacturing plant.

 

A whole network by your side

Service: made for you. Our exclusive network of installers maintains our high standards and provides the best possible service.

At Glow-worm, we know how important our installers are. With their expert product knowledge, our installers put all their energy into delivering the best possible service and highest standards. That’s why we support them, so that they can support you.

It’s this drive that has led us right to the top as one of the leading heating manufacturers in the UK today.

 

Quality meets reliability

Our goal: to make our customers' lives easier.

We're constantly improving our products to guarantee high quality, reliability and durability. But it's not just our products that you can rely on; our customer service is always at your side. So you can stay relaxed all year round.

This high-quality build and performance of our products has even earned us an ‘Excellent’ rating from our customers on Trustpilot.

 

Made in Britain

Did you know that some of Glow-worm's most popular boilers are manufactured in Britain at our Derbyshire factory? We have recently been accredited with ‘Made In Britain’ on our Energy, Ultimate and Easicom boiler range.

What is Made in Britain?

Made in Britain is an officially licensed mark bringing together the British manufacturing community. It is a not-for-profit organisation that helps to identify and certify British-made products.

 

Which Glow-worm boiler works for you and your home?

Glow-worm manufactures highly efficient boilers for all types of home:

Combination boilers

Combi boilers are a convenient all-in-one solution for smaller households with low hot water demands (such as one shower or bath), that would benefit from hot water almost instantly and a perfectly heated home.

 

System boilers

These boilers are fitted with a cylinder to provide steady hot water and a comfortable home temperature. These boilers are perfect if you have a high water demand from multiple sources at once.

 

Regular (open vent) boilers

Offering heating comfort and hot water for larger households with multiple bathrooms and high hot water demand.

 

Glow-worm blogs: We're here to help!

Our Glow-worm blogs give you helpful hints and tips when it comes to home heating advice. From practical guides to industry updates, we're here to help you get the most out of your heating system. Looking for more? Explore all of our blogs here.

*The Boiler Upgrade Scheme grant is temporarily increasing for eligible homes and small businesses in England and Wales who rely on heating oil or LPG. From 21st July 2026 to 31 March 2027, eligible off-grid properties can get a £9,000 grant for air source or ground source heat pumps.